The Growing Case of Angular JS for the Mobile Web

Angular JS, an open-source framework has gained a lot of traction in the world of web development today. This framework by Google has been seen as a viable choice even for responsive mobile web application development as it allows developers to create trendy applications easily. Considering that most applications today are data-driven, Angular JS fits comfortably into the developer’s toolbox as it enables interaction of backend web services with external data sources. This framework allows developers to extend the HTML syntax to iterate the application components in a succinct manner while allowing the use of HTML as the main template language. This blog takes a look at some considerations that make Angular JS great for developing mobile web applications.

  • Responsiveness:
    According to the Cisco Visual Networking Index, Global mobile devices grew to 7.9 billion in 2015, up from 7.3 billion in 2014. According to this report, “the typical smartphone generated 41 times more mobile data traffic (929 MB per month) than the typical basic-feature cell phone (which generated only 23 MB per month of mobile data traffic).” Clearly, developers now need to create web applications that will present themselves correctly on mobile devices. Since Angular JS is an open source JavaScript MVC framework it allows developers to create rich and responsive applications for both desktop and mobile environments using the same codebase. Additionally, these applications can be run on any HTML 5 compliant browser and mobile browsers.
  • Scalability and Maintainability:
    Modern day web applications need a scalable architecture, so that upgrades, patches, and bug-fixes can be implemented easily. Angular JS is the perfect choice for building large and scalable applications. It features ng-class and ng-model directives, provides two-way data binding and allows developers save the data on the server in just a few lines. Applications built with Angular JS are also easily maintainable as it employs object-oriented design principles. Along with this, Angular JS allows developers to use both MVC or MVVM to separate presentation from business logic while boosting maintainability.
  • Mobile features:
    A mobile web application has to ensure that all the application features display correctly across browsers. Angular JS has some awesome mobile components. Using frameworks such as Ionic or Mobile UI gives developers the flexibility to augment mobile components and offer rich user interfaces, overlays, sidebars, switches, swipe features, scrollable areas and top and bottom navigation bars that do not bounce on scrolling when the application is viewed on a mobile, as well as the option to provide push notifications and analytics. These Angular JS frameworks utilize robust libraries (Mobile UI uses overthrow.js and fastclick.js) to provide a smooth mobile experience that is highly responsive and touch enabled. The two-way data binding capability ensures that when the framework experiences a browser change it updates the necessary patterns immediately thereby providing a uniform viewing experience.

    As Angular JS uses reusable logic, it allows the reuse of web application logic on multiple devices across multiple platforms and at the same time also allows developers the flexibility to customize the UI for each platform. Developers thus can keep the functionality of the application separate for the UI of the application which helps in providing a uniform application experience.

  • Performance:
    Performance is critical for mobile web applications as a slow application is almost worse than having no application. Angular JS takes great care of performance issues since it uses a declarative paradigm for creating patterns. Instead of describing all the steps needed to achieve an end result, Angular JS uses lightweight code where only the end result needs to be described. Angular JS also loads pages asynchronously which decrease the page load time, increases the speed of the application thereby boosting performance.
  • Dependency Injection:
    Additionally, Angular JS allows developers to create applications combining separate modules that can be co-dependent or autonomous. It has a built-in dependencies implementation mechanism that enables it to independently identify situations where additional objects are needed, and simultaneously provides these and binds them thus making application development much easier. As Angular JS uses the MVC structure and separates data from logic components the dependency injection enables bringing server-side services to client-side web application which helps in reducing the burden on the server and also contributes to improved application performance.
  • Security:
    To call a good application ‘great’, developers have to ensure that it has robust security features. Developers can optimize the security features of a responsive web application with Angular JS. It uses HTTPS interface, in the form of a simple web service or even a RESTful API, to communicate with servers. Angular JS also provides CSRF protection, supports strict expression evaluation and allows strict contextual escaping. Additionally, to increase or augment security features, especially for enterprise applications, Angular JS also developers implement supplemental libraries like Idapjs to implement single sign-on via interaction between libraries and AngularJS.

Along with the above-mentioned benefits, Angular JS also has huge and active community support. Getting started with Angular JS is also quite easy as it is not necessary to learn the entire framework to build an application. Angular JS is built with testing in mind and makes it easy to mock physical devices and situations such as GPS, blue tooth etc. This testing focus also makes test automation implementation much easier.


Given all these advantages Angular JS is being adopted incredibly fast by developers across the globe…this means more add-ons and high-quality libraries and additional support for Angular developers. Get set for more Angular JS in the mobile web!

Website Testing- Did you miss anything while testing?

Website testing is an extensive type of testing carried out on the website to cover each quality aspect. Website testing itself is a broad testing term which consists of numerous testing areas and multiple testing activities to test website from each different perspective.

The end purpose of performing website testing is to make a user comfortable in learning, understanding, using and navigating the website, and thus includes almost all types of testing like:

  • Functionality testing for ensuring the intended and appropriate functionalities and features of a website.
  • Usability testing to ensure user-friendliness features of a website.
  • Compatibility testing looks after the compatibility of a website on multiple variants of browsers, OS, network, hardware, software, devices and many such elements, which are needed in the functioning of a website.
  • Performance testing ensures the smooth performance of a website both under the expected and undesirable load, conditions and environment.
  • Database testing concerns with the veracity, integrity, consistency, accuracy of the diverse range of data stored at backend of the website.
  • Security Testing ensures that no loopholes or security glitches left undetected in the website, which may grant access to unauthorized or malicious users to website and may victimize the website with other malicious attacks.

Each of the above stated testing types including some more types focuses and targets multiple aspects of a website. Thus, there is lot to test in a website and a tester may likely to miss one or more critical testing/elements which may need to be considered and tested. Here, we are listing out some of the essential elements in a checklist format, which are generally needs to be carried out to test a website.

1. Functionality Testing:

Following things are usually needs to be tested while performing functionality test of a website.

  • Forms testing: Forms on a website is used by the users to either store or retrieve information. Testing the form to ensure its consistency and integrity throughout the website. Further form testing may include following activities:
    • Validating each field of the form.
    • Validating each field with negative or invalid value.
    • To ensure default values for each field.
    • Highlighting the mandatory field with asterix * symbol.
    • Testing password field ability to conceal the entered password.
  • Link testing:Testing various links present or defined for a website and includes following types
    • External link: links which directs the website to any other web page or website outside its domain.
    • Internal link: links directing one web page to another web page within the website domain.
    • E-mail link:links providing direct access to the client mail page with pre-filled general information such as recipient address
    • Broken link: These links does not provide access to any other page, internally and externally both. Thus, they are known as dead links or broken links.
  • Validation testing: Website validation is done to ensure website adherence and conformance to certain specified and established standards, which is used to optimize the website at SEO level. This includes validation of feeds, html, xhtml and css properties and tags.
  • Cookie testing

2. Database Testing:

Mostly websites are driven by the back-end of a system i.e. data provided and stored. Thus, database testing is a crucial testing for a website and may include following testing activities:

  • Correct and appropriate execution of database queries.
  • Verifying and validating the data integrity throughout the database in the event of addition, deletion and update of data.
  • Accurate retrieval of data against the injected query.
  • Testing tables along with the triggers, stored procedures, and views properties of a database.
  • Verifying all sorts of keys used in the database system.

3. Performance Testing:

In performance testing, certain specified parameters needs to be evaluated to assess the website performance under different conditions. Performance testing of a website generally consists of following:

  • Stability of the website under different load(in terms of users) and factors to work uninterruptedly without going into the state of failure or crash down, like
    • Normal load, full resource utilization.
    • Normal load with cut in resources.
    • Heavy load, full resource utilization.
    • Heavy load with cut in resources.
    • Extreme load with full access to resources.
    • Extreme load with limited access to resources.

    Here, resources may include usage of hardware, software (assisted application), server, memory (RAM), CPU, network speed and connection, space. Further, the above conditions may also include time criteria. Generally, load, stress, soak, spike and volume testing is being performed to ensure stability and reliability of the website.

  • Scalability of the website to accommodate the growing and changing requirements (load and resources).
  • Response time, throughput and speed of the website under different load and conditions as stated above.

4. Usability Testing:

If a user lacks interest in using and navigating a website, this directly impacts the traffic on the website. Thus, usability testing is essential QA activity to ensure user-friendliness feature of a website. In usability testing, following points may be taken into account:

  • Testing design, layout and presentation of the website as per the user’s need & expectation.
  • Easy & smooth navigation & control between the web pages throughout the website.
  • Content also plays a major role in maintaining the user’s interest. Thus, content testing needs to be performed on the website, which may include, spelling and grammatical error, pictures & font size & style, colour and other perceivable elements of the website.

5. Compatibility Testing:

Compatibility testing is done to ensure compatibility and subsequently the intended and appropriate functioning of the website across multiple variants of browsers, operating systems, devices, hardware or software, network configuration & settings, display resolution along with their different versions.

6. Security Testing:

Website or web security testing is done to explore and correct or remove security vulnerabilities present in the website. Following activities may be carried out under web security testing:

  • Penetration testing of the website, i.e. attacking the system to detect security flaws and loopholes.
  • Accessing website using invalid or incorrect credentials (login & password) multiple times.
  • Checking log files located at server and containing the various information such as those of transactions, error messages, security breaches, etc.
  • Hacking & cracking the password.
  • Verifying the submission of confidential data and information through SSL certificates (HTTP).
  • Checking the SQL injection attacks on the website.
  • To ensure automatic termination of sessions in the event of non-activity of user for a considerable amount of time. Further, the logout user should not able to use session further.
  • Checking the unauthorized access to confidential data, information and web log files and repositories.

7. User Interface Testing:

A user interface mainly comprises three components- application, database server and web server. These three components are needed to be tested to ensure proper interfacing along with the accurate and appropriate flow of the data.


Above listed, is just a general checklist which commonly covers almost all sorts of website and important testing areas along with the corresponding testing methods. However, a tester may expand the list based on the specified requirements & specification, and the need felt by him/her, to carry out more in-depth and thorough testing of the website so that nothing gets missed out.

Quality Assurance vs. Quality Control

Quality is of paramount importance, especially when the consumer has a plethora of options at his or her disposal. When it comes to software, the consumer of today has no time to spare for slow performing, defective or bug riddled applications. Clearly, quality issues are a huge business risk, because of which there has been an increased emphasis on Quality Assurance and Quality Control. However, in our conversations with clients we have often noticed that when discussing product quality and software testing, the terms Quality Assurance (QA) and Quality Control (QC) are used interchangeably. While both QA and QC can be considered two sides of the same coin when it comes to managing quality, they are not one and the same thing. In this blog, we take a look at the main difference between QA and QC and understand the role each plays in the software development and testing process.

Quality Assurance and Quality Control – What do they mean?
To begin with, let’s understand the roles of QA and QC. Quality Assurance is a process that deliberates on ‘preventing’ defects while Quality Control deliberates on ‘identifying’ these defects. Given the adoption of new development methodologies such as agile, QA works towards improving and optimizing the development cycle by performing process audits, establishing process checklists for the project and establishing metrics to identify process gaps and ensure that the product works as per expectation.

QC, on the other hand, focuses on identifying any defects in the product after it has been developed. The QC department is responsible for testing the end product and verifies that there are no discrepancies between the product requirements and its final implementation and that the end product performance is optimal.

To put is quite simply, Quality Assurance works on managing the quality of the product being developed and Quality Control validates the quality of the output.

Strategy and orientation – Prevention v/s detection

QA is focused on a strategy of prevention and hence is more focused on planning, documenting and setting guidelines for product development to ensure a desired quality of the product. It is because of this that QA activities are undertaken at the inception of the project and have to ensure that software specifications meet the company and industry standards. Designing quality plans, conducting inspections, identifying defect tracking tools and training the responsible team in the defined processes and methods fall within the purview of Quality Assurance. This process is more proactive than reactive since the aim of the QA team is to prevent defects from entering the development cycle in the first place and to mitigate all the risks that have been identified in the specifications phase. Thus all people who are responsible for product development are responsible for QA.

QC activities are more focused on defect detection and verifying the product output against the desired quality levels. This method is more reactive in nature as it identifies defects post the final production of the product. QC checks are conducted at different points in the development cycle to ensure that the final product meets and performs according to the agreed specifications.

Unlike QA, which may or may not involve executing the program or code, QC activities will always involve executing the final program or code to identify defects and implement the fixes in order to achieve the desired quality of the product.

Scope – Process v/s Product

The scope of QA can be said to be more in the process of development rather than on the product itself. The aim of QA is to ensure that the development team is doing the right thing at the right time and in the right way. QA activities are verification oriented, they can be related to all products that will be created using that process.
The focus on QC, on the other hand, is only on the product and not necessarily on the development process. QC activities are primarily the responsibility of the testing team and are conducted once the QA activities are completed. QC is a line function that is product or project specific and involves activities such as testing and conducting reviews to identify defects in the final product.

Having listed out the key difference between QA and QC, it is also important to note that these two are equally important parts of a quality management system and ultimately have the same goal – to ensure a great quality, optimally performing product. Using Quality Assurance and Quality Control in conjunction with one another and developing a consistent feedback loop can help in identifying the root causes of defects and thereby allow teams to develop strategies that can entirely eliminate these problems at the development stage itself and achieve high-quality products.

Qualities of Scrum Master

Scrum is a technique by which we can manage complex tasks involved in a software development process, in an agile environment. It is a framework that enables a team to collaborate on complex projects. Scrum is a team effort with characteristics like self-organizing, cross functional and highly productive who has the intention of adding some value to the product development. Scrum enable teams to experiment, discover and collaborate their learning.

qualities of a scrum master

Who is Scrum Master?

A scrum master is the one who is responsible for monitoring the activities of the agile team to ensure that the proceedings are in the favour of the project’s goals.

A scrum project team is usually divided into three roles – product owner, scrum master and the team.

  1. Product Owner–He manages return on investment by supervising the team about what to build and the sequence to be followed in the process.
  2. Scrum Master– His responsibility is to facilitate communication between the customer and the team, provide solutions to a given problem and ensure maximum value to the end user.
  3. Team– The prime duty of a team is to simply build the product by applying agile practices.

A scrum master makes sure that all resources are utilized in the best possible way. Agile software development is incremental, iterative and collaborative in nature. An agile project is scheduled for a fixed length of time, ideally 1 to 4 weeks, during which the team often meets to discuss the nitty gritty of the project.

Qualities a Scrum Master must possess :

  • Possess great knowledge and a consistent learner:An efficient scrum master needs to possess great knowledge about scrum framework and methodology. Ideally a scrum master must be aware of the niceties of the project along with the skills and strengths of his team members, be able to foresee any challenges that may cause trouble in the path of product development and take measures to eradicate the same.
  • Responsible :A person who is entrusted with the task of handling a team, must possess the responsibility to supervise the process. Scrum master is responsible as well as accountable for his team’s work.
  • Collaborative :A team’s best output lies in a collaborative approach by the team working on a given project. A scrum master must try to create an atmosphere of open communication so that the team members can freely discuss issues about the project, be able to offer their personal opinions and reach consensus to solve a given problem.
  • Committed :Commitment of the scrum master towards his team is of prime importance. He must dutifully carry out his task of being a team lead and guide the team towards accomplishment.
  • Influential :The personality of a scrum master or any team lead in general should personify an epitome of dedication and diligence. That way a team will be in a position to get inspired and deliver the best of their potential.
  • Have great knowledge about the team he is working on :Well, a team can only be managed efficiently if the scrum master knows a great deal about his team members in terms of their thought process, their approach towards a given situation, traits of a member and so on.
  • Resolves team conflicts :A scrum master must cordially resolve team conflicts in order to deliver the best. Identifies what leads to team conflict thus introducing activities or practices to eliminate or to reduce it and take measures to prevent from further occurrence.
  • Introduces change :Change is inevitable. It is a very important fact that in order to grow productively, there needs to be a flexible approach towards any new change in terms of adoption of a new tool, admission of a new team member, introduction of new methodology of work and so on. Few engineering practices that could be introduced are worth mentioning-
    1. Introducing automated builds and continuous integration in order to reduce the total amount of time and effort required in manual builds.
    2. The development of the project must follow an incremental approach to maintain simplicity.
    3. Encouraging pair programming to make the increased software quality.
  • Encourage to take initiative:A great quality of a scrum master is to encourage the team to take initiative regarding their activities, process and environment.
  • Shares experiences :Learning from past experiences is a great way to understand the working of various activities and apply the same in the ongoing work to achieve better results.
  • Be a leader :A scrum master is the one who teaches like a teacher and acts a leader as well. The scrum team should be led by a person who has leadership qualities and can guide the team towards an accomplished direction.
  • Possess problem solving skills :A scrum master must be able to inculcate the habit of problem solving approach among team members.


A scrum master is required to play many roles at a time. He must therefore possess a well-balanced leadership and management skills to guide his team towards attainment of a common goal. A team must therefore endeavor to cooperate with each other and coordinate tasks among themselves in order to deliver an end product that is robust and value-driven. Thus agile and Scrum together inculcates a habit of open communication and active participation by all the team members equally.

Importance of Shift Left and Shift Right Testing Approaches

Gone were the days, when testing was considered as a separate phase and is carried out post-development of the software application. With the introduction of new and innovative approaches of software development or may be called software models such as agile and DevOps, testers are now able to show their presence and apply their sincere efforts towards the achievement of quality traits in a software application, right from its seeding.

Further, it is also pertinent to mention that despite continuous and strenuous testing efforts put up right from the dawn of the development phase till the production, a software application may lack in some or more qualities from user’s point of view, keeping in view the user’s expectation to operate software functionalities along with its performance in real world conditions and environment. Thus, testing both at the starting & during the development, and after the production is equally important to provide best quality software products to users.

The approaches of testing the software application starting from the initiation of its development and throughout the development, and testing done post-development are generally referred to as shift left testing approach and shift right testing approach.

Shift Left Testing Approach:

Shift left testing approach as the name suggests, shifts the testing process to the left of the development phase, i.e. testing starts at the starting point of the development. Basically, testing process begins with the development and is being carried out throughout the development phase with the vision to prevent defects rather encountering with unexpected defects at a later stage.

Shift left testing is an approach to introduce testers at an early stage of software development to ease the task of developers in developing the required software application of acceptable quality based on the specified requirements and specifications. Based on the requirements and specifications, acceptance criteria both for the software and business requirements is being defined and created. Continuous testing right from the beginning of the development phase and throughout the development helps in identifying, locating and removing or correcting the flaws occurring at each level of the development, which subsequently helps in reaching the acceptance criteria defined for the software. This approach may comprise of different types of testing for a particular job, including regression testing to test the originality after applying patches.

The early introduction of the testing process and not after the software development provides flexibility to the developers to implement dynamic changes throughout the development on the continuous perusal of feedbacks, reviews and reports provided by the testers, which is needed to apply patches or correction to remove bugs or defects as earliest as possible. This approach prevents or minimizes the presence of defects at the end of the development i.e. at the point of delivery or release.

Thus, shift left testing approach may be seen as an easy and economical way of eliminating the efforts, time and cost in correcting the software at a much complex state, when it is completely developed and is ready to release, and is almost technically & economically infeasible to implement changes in the application.

Shift Right Testing Approach:

When it is possible to develop software product of desired quality in an economical and convenient manner using shift left testing approach, then why shift right testing approach?? Well, the developed software adheres to the quality and attributes as specified in the business and software requirements, but what about the functioning and performance under real conditions and in the real world environment. Although, system is completely developed in compliance to stated requirements and specification, but how to encounter with the unexpected events or circumstances occurring with the software such as slow performance, crash down, failure and many such things.

Shift left testing approach is an essential requirement but solely not enough to certify the quality of the software as user experience and reviews is equally important to business/software requirements in determining the software quality.

Shift right testing approach initiates the testing task from the right i.e. post production of the software. The software application present at the right end, i.e. completely built and functioning software application is being tested to ensure performance and usability traits. Feedbacks and reviews are received from targeted users to experience satisfaction in using and managing the software in real world conditions, which thereby helps in improving the quality further.

Although, shift left testing provides the scope of early testing of software to prevent defects, still shift right testing approach has its own unique advantages over shift left testing like

  • Automation of a complete and stable software application is easy to be done in comparison to unstable application (partially or not completed).
  • As compare to shift left, shift right approach provides wider test coverage as testers have the access to test complete system at a much larger time.
  • As targeted users are involved in the approach, the strategy of right shift provides feedback and reviews of the end users, which helps to improve quality of the software at a much larger extent.


In view of the above stated facts, it may be concluded that both shift left and shift right testing approaches are equally important and delivers unique and different way of testing the software application, which are adequate to touch each and every aspect of the application to ensure best possible quality.

4 Crucial Aspects Of Cloud Selection and Implementation

Cloud computing is a new way of doing business. A lot of companies, both big and small, are considering moving to the cloud to make their business more organized and efficient. This allows them to stop worrying about IT infrastructure and concentrate on other aspects that will help in business expansion in the future. But there are some factors that are absolutely important when you are considering this migration. The move will directly or indirectly affect your security and privacy issues, risk management practices, compliance, auditing and many other such issues. Here are four of the most important aspects you need to take into consideration to ensure that the move takes place smoothly:

  1. Reliability and Security:
    Shifting to the cloud is going to be a big change for the systems, data management and overall functionality of your organization. While the model for how IT services are delivered and consumed may be in for a change, the end objectives will be the same, hence it is very important that the new solutions support all the elements that are vital for the end users. Even small glitches in the cloud implementation could lead to major problems in the functioning. Your cloud may be a test bed for new services and applications, developers are working on or it may be running your payroll. No matter what the purpose of the cloud is, users expect it to function perfectly every minute of the day. Hence, it is important that you choose a cloud service that is completely available, reliable and secure. Ensure that it has the capability to continue to operate and keep the data intact in the virtual datacenter even if a failure occurs in some component. Additionally, if the cloud architecture is dealing with a shared resource pool, security and multi-tenancy need to be integrated into all aspects of the process. Services must be seen to be secure and reliable to gain the trust of the users that their data and applications are secure.
  2. Selecting the right provider:
    Know what your exact cloud computing needs are so that you can dictate the type of services you choose from your specific provider. Aspects such as available data storage, pricing structure and accessibility need to be clearly defined before taking the first steps. For basic storage, software-based cloud offerings such as Dropbox may work best. If you are looking for more than basic data storage, with an IT infrastructure and on-demand access to virtual servers, vendors such as IBM, SmartCloud Enterprise, GoGrid and Amazon Web Services would be best. If you want access to specific business solutions you should be turning to the Saleforce and other SaaS providers of the world. In terms of pricing, do thorough research before making a decision and make sure that you are only paying for what you use. Ideally, the pricing scheme should come with options to add services as needed. Pricing for cloud implementation services varies significantly, from as low as $1 per month to $100 a month.
  3. Business advantages:
    You are taking the big step of cloud implementation but what you want to focus on is how the move will affect your business and help expand it. In this case, you need to listen to what your service provider is promising you. Make sure that your provider is not focused only on technology outcomes. It may deliver excellent technology but may not be relevant to your business. Opt for a provider whose solutions can help you with high customer retention or streamlined product delivery. For this, choosing a service provider with your specific vertical market as a focus could help. To gain maximum benefits from cloud implementation, try to communicate your business objectives clearly to your provider. Thus they can be more involved in the process of business expansion and give their inputs during their time of decision-making.
  4. Regulatory compliance:
    The Cloud move can involve the transmission of data across uncontrolled internet connections that are susceptible to interception and monitoring. Most cloud-based services are secure and use different forms of encryption either via web-based communications (eg. SSL or TLS over HTTPS) or through secure applications. However, the effectiveness of the encryption may depend on a number of factors and the actual algorithms may fall short of the Federal Information Processing Standards (FIPS) encryption requirements. At the same time, cloud services that make use of proprietary transmission software may require validation in order to meet the Government standards. Hence it is very important that the cloud provider you choose has all the provisions to maintain regulatory compliance so that it meets any applicable industry regulations, allowing your business to grow smoothly and flourish.

Cloud computing is a big move. Data centers are now delivering highly reliable and highly scalable services to clients, but it is up to those enterprises making the move to pick the right service provider and the right set of features their business demands. Look at the factors of value to your business and make your choice – and if you have already made the move then help the rest of us out – let us know how you went about making your choice?

What CEOs of eCommerce Companies are Thinking This Holiday Season?

“The reason it seems that price is all your customers care about is that you haven’t given them anything else to care about.” – Seth Godin

It’s that time of the year again. As Halloween slips by CEO’s of eCommerce and consumer internet-focused companies may be forgiven for having some scary visions of their own. There is so much at stake for these companies in the period between Thanksgiving and through till Christmas and the New Year, that some may wonder why this is called the Holiday Season. Don’t believe me- look at the numbers. The National Retail Foundation has reported that retailers could make as much as 30% of their entire annual sales in this short period. The number for online sales could rise this year to touch $117 billion, according to the NRF. Clearly, you cannot afford to have any problems slowing you (or your site) down at this time – your whole year could be a wash if something like that happens.

So what are these CEOs with scary visions thinking of at this time? Based on the conversations I have had with people like this over the years, I can narrow it down to 4 areas that seem to be the top priority.

  • Performance and Scalability:
    This is a serious issue considering the site is going to be hit more frequently and in much larger numbers at this time of the year than at any time in its lifetime before that. There is a very real impact if the site slows down, underperforms or crashes at this time. Kissmetrics has reported that each delay of 1 second in page response causes as much as a 7% reduction in conversions. The analysis is that for an ecommerce site selling $ 100,000 per day, this delay of 1 second could cost a whopping $ 2.5 million in lost sales annually – not a hit you want to take. They also report that customers have high expectations of speed, 47% of them want a web page to load in less than 2 seconds and as many as 40% of them will actually bail on the page if it takes more than 3 seconds to load.

    The CEO’s concern thus, is the site should allow for the greatly larger number of users, potentially in concentrated bursts and within a reasonably small time-window. Performance and load testing of the site and every component on it thus becomes critically important. Testing the site so it doesn’t pack up under the pressure of the sharp scaling that it will encounter at this time also becomes key.

  • Security:
    The enemy is at the gate – at least that’s what the consumers think. The highly visible coverage of credit card fraud, data loss, and identity theft has made consumers wary and this is impacting their buying behavior. A 2015 study by Bizrate Insights found that as many as 60% of consumers surveyed believed that online stores were just not doing enough to protect their card and personal information. This lack of confidence reflected in 34% of them expressing a hesitation to buy online.
    Those leading online retail companies have security front and center on their list of priorities. The cloud that hosts their site, the technologies their site is built on, the payment infrastructure, the individual components of the site, and even all the bells and whistles the site employs have all to be designed to be secure and rigorously tested to validate that they are, indeed so.
  • Usability:
    We live in an age of busy people with short attention spans. A famous book on design principles actually propagated the maxim “Don’t make me think.” This is the age of the impatient consumer and the “ease-of-use” factor of the website is an overriding concern. The Baymard Institute’s “Ecommerce Checkout Usability” survey from last year found that over 1 in 4 consumers abandoned their shopping cart without completing the order because they found the checkout process overly long or complicated. It’s not just the loss of revenue due to lost sales that motivate such sites to improve usability – there’s money to be made too. Defaqto Research has reported that 55% of the consumers in their survey wanted a better experience so much that they would be willing to pay more to get it.Taken together this represents a powerful motivator for the CEOs of these eCommerce companies to invest time, money and design effort to make their sites more intuitive, easy to navigate, and friendly. Testing of the UI, obviously plays a big role in that process.
  • Mobile:
    This is almost a foregone conclusion that your consumers are on the mobile. Statista has reported that over 75% of US internet users access the internet from their respective mobile devices. These users are spending money while online too, already about 28% of total online spending is from tablets and smartphones – projected to touch $ 200 billion in 2018. Then, there’s the consequence of not being on the mobile bandwagon. MoPowered found that 30% of all consumers abandoned their transaction if the experience was not optimized for the mobile.The challenge for the CEOs of these ecommerce and consumer internet companies is how to stay in front of this mobile game? There are some many mobile devices out there, multiple operating systems (well, at least 2), device capabilities, form-factors, and other such factors to worry about. Testing whether your site performs well across all of these options has to form a significant time of the testing strategy.

These CEO’s of consumer internet and eCommerce companies obviously believe Seth Godin, that’s why they worry about the entire consumer experience on their site and the value they have to deliver. Given the importance of the holiday shopping season, it’s issues like those listed here, that could well be occupying their hearts and minds, on that quest.

Testing Strategies For The eCommerce Shopping Season

eCommerce is now a high-octane space with almost all retailers vying to make a winning online presence. As the holiday season kicks into gear with Black Friday and Cyber Mondays and continues on to Christmas, online retailers have to ensure that just like their brick and mortar store, their online store too is ready to service the heavy footfalls in the weeks ahead. Large retailers such as Walmart and Target too have worked on their online stores to avert incidents that they faced in 2015 where their eCommerce stores buckled under the pressure of heavy traffic on Black Friday and Cyber Monday. eCommerce companies, both big and small, are working to improve the digital experience provided by their eStore by improving reliability and increasing capacity to handle and manage high traffic. An Adobe Digital Insights report shows that approximately “35% of Americans are ready to shop right at the dinner table to ensure a good deal”. A Synchrony Financial survey shows “that more than half of holiday shoppers say the best deals are online, and 37% report they plan to do more of that this year, given the pretty much, anytime, anywhere convenience.” It thus becomes essential that the online retailers provide a seamless and hassle-free shopping experience for greater profits in the holiday season.

While having a great digital strategy forms an essential part of increasing sales in the holiday season, one way eTailers can ensure that their online store performs optimally is by testing their website. In this blog, we take a look at a few testing strategies for the eCommerce shopping season.

  • Catalog and segment infrastructure – ease of use:
    Given that the number of items and related discounts increases considerably during the shopping season, eTailers must ensure that all these items are displayed correctly on the Products page. Along with this, testing that all products and the associated discounts are reflecting correctly, the cataloging of the products has been done correctly and that product browsing is easy become imperative. Testers also have to ensure that all search options reflect and display correctly, the number of products on a particular page present themselves correctly, there is no duplication of products on the next page and ensure that pagination and filtering options work in harmony so that the user can browse through the website with ease.
  • Load and Performance testing:
    Research from load balancing and cyber security solutions company Radware showed that slow eCommerce websites contribute to 18% of shopping cart abandonments. Thus, testers need to make sure that the website loads fast, especially when the traffic to the website is high. Testers should look at the historical data and then assess the spike in the traffic that can be expected on the website. Along with the traffic, testers need to test the web application components such as the hardware, the database, and the network bandwidth to assess if these can handle the anticipated load and accordingly adjust the application’s performance profile. Additionally, testers will also need to assess how many concurrent requests the system can handle at maximum load, assess if response time for all test paths is acceptable, assess the reason for poor website performance such as large data sets, or browser incompatibility etc. Extensive load testing will also determine if the website needs to deploy more load balancers to eliminate the problem of refused connections that ultimately leads to disgruntled customers.
  • Mobile testing: estimated that Mobile sales grew by almost 53% from 2014 to 2015 on Cyber Monday and accounted for USD $514 million in revenues. According to a report by Dynatrace, over 50% millennials (who are the largest and fastest growing demographic in the US) who use smartphones do more holiday shopping from their mobile devices than in-store. Thus testers have to make sure that they do not ignore performance testing for mobile and ensure that the mobile application or the mobile website does not crash under peak pressure. Along with the overall performance testing for mobile, testers have to also assess problems and get solutions for problems such as mobile latency and conduct mobile network speed simulations for optimal performance.
  • Shopping cart and payments:
    Testers have to make sure that all products in the shopping cart display correctly when the user proceeds to checkout. Given that people are pressed for time, they need to ensure that the checkout process is smooth and that all discount codes reflect correctly. Regression testing with all active and inactive codes thus becomes important. Testers also have to make sure that the discount codes are not putting an undue amount of load on the database as this too, can impact the performance of a website. Finally, they need to check that all the payment systems in use function appropriately even during peak traffic.
  • Security:
    eTailers also must account for the security of their customers. Data from ACI Worldwide reveals that while eCommerce transaction grew by 21% in 2015 from Thanksgiving, the attempts grew by just 8%! Testers thus should make sure that the security layer is not compromised by ensuring secure handling of incoming and outgoing data, doing more penetration tests to identify vulnerabilities and taking a multi-layered approach to security.

With eCommerce sales estimated to cross $414.0 billion by 2018, making sure that your eCommerce website performs according to the expectations of the customer, especially during the holiday shopping season becomes imperative. By taking a methodical and planned approach to eCommerce testing, eTailers can make sure that they can unwrap the holiday season with profits.

Test Design – The Crucial Step to Test Automation

Recently, our test automation experts were having a conversation with an organization which was restarting its test automation project. The discussions started with the company narrating how their earlier test automation project failed miserably after 13 months incurring them huge costs, lot of time, and worse of all, loss of faith of the team in test automation. The company had started their initiative with the purchase of expensive test automation technology. Then they wrote automation scripts for most of the manual test cases and started running those. The end result? A huge number of automated test scripts which require high maintenance, require human intervention to run and are not useful for the product at all.

The problem we see in most scenarios is that the discussions around test automation start around what to automate and what not to automate. Ideally, what needs to be defined is what to test and what not to test. That’s what is called test design. Test design is a crucial phase for testing. Test Design involves analysis of the product specifications and coming up with test cases to validate the product functionality. This is 100% human effort and cannot be automated. It requires the involvement of domain experts, software development experts, and testing experts who need to work together to prepare a test plan with great attention to detail. Test design is what makes or breaks the success of test automation.

“More than the act of testing, the act of designing tests is one of the best bug preventers known. The thinking that must be done to create a useful test can discover and eliminate bugs before they are coded – indeed, test-design thinking can discover and eliminate bugs at every stage in the creation of software, from conception to specification, to design, coding and the rest.”

-Boris Beizer, Software Testing Techniques

An effective test design involves defining the test cases to test the software. The test cases should be created in such a manner that those can easily read, written, and maintained. The objective of the test cases should be to not only find the bugs in the product but also improve the overall product experience for the user. Test case maintenance is one of the crucial aspects which is often overlooked. Test Design needs to consider this aspect and make sure that the test cases are designed in such a way that those are easily maintainable, even by the people who did not create those in the first place. Especially in the case of test automation projects, the test design should aim towards reducing the maintenance costs for test development. The test design needs to align with the business goals such as faster time to market, more test coverage, and increased team confidence.

Similar to a software development project, the test automation project also needs to go through design, development, architecture, and maintenance. The test automation needs to have product development mindset and the test automation suite needs to follow the product roadmap.

Typically, a good test design involves –

  • A detailed thinking and design of what to test, how to test, designing of the test, and the execution plan.
  • Test authoring using method such as Model-based testing, boundary value analysis, action-based testing, error guessing etc. and defining of the keywords and action works.
  • Test case design for bug identification, impact, and maintainability.
  • Having a standard set of guidelines for writing the test cases.
  • Grouping of tests cases into small modules and suites.
  • Test case writing based on test objectives, steps, test data, and validation criteria.


In a nutshell, a good test design is a crucial step in test automation to achieve meaningful test coverage, find defects in the software, and build confidence in the testing team. It achieves more accuracy, is effective, and involves low maintenance. Contrary to common belief, a good test design is not very hard to do. It just requires dedicated thinking, patience, domain knowledge, understanding of good testing practices, and knowledge of design guidelines. Go for it and you will see the returns very soon!

Making Your Global QA Team A Super-Success

“More and more, in any company, managers are dealing with different cultures. Companies are going global, but the teams are being divided and scattered all over the planet.” – Carlos Ghosn

While Ghosn was mainly talking about automobiles, the software development business is one that has really taken to this distributed, global way of working. Software maker Atlassian surveyed 1300 companies engaged in software development and some of the results suggest as much. 72% of the companies confirmed that their software teams were spread across multiple locations and as many of 17% of the surveyed companies said that more than half of their entire team was remotely located. Given the rate at which companies are setting up offshore development centers and outsourcing to locations like India, it’s fair to assume that the locations being spoken of include some global ones. So, when software development, and by extension software testing teams, are global, what can you do to ensure they function effectively?

Here are some things we pay attention to – chances are you will find them useful too. By-the-way those looking for a list of the technical skills that go into the making of a global QA team are likely to be surprised by this post – our experience is that while tech skills are mandatory, other things make the crucial difference.

  • Clear direction:
    If everyone knows exactly where the destination lies it’s more likely they will tread the same path to get there. This identification of the strategic direction and business objectives and a clear articulation of that to the entire team will help ensure that everyone pulls in the same direction. In approaches like Agile or Continuous Development, where the product under development goes through many iterations in short spans of time, it is even more critical that everyone has a clear understanding of the strategic objective that are driving all the smaller changes.
  • Unified team:
    The teams and individual members at the global locations have to feel like they are part of a unified effort and not bit contributors at some outpost. This means that special effort has to be made to make them feel that way. One good way to do that is to apply similar policies across the locations for things like measuring effectiveness and productivity standards, rewards and recognitions, training opportunities and yes, even seemingly trivial things like availability of “swag” from the logo store – this really works. One note of caution, though, there are cultural issues specific to each global location and it is important to make allowance for those while defining.
  • Communication:
    As must already be apparent from the earlier points, communication between the engineering and business leadership and the remote teams is critical. The communication between the development teams and testing teams across locations and even between the elements of the testing team itself that may be spread across global locations has to be clear, frequent, structured and goal-oriented. If the efforts of everyone across the locations has to be aligned, it’s imperative to keep everyone updated on progress, possible obstacles, changes in strategy or operational tactics and especially with follow-throughs on actions involving contributions from other locations. Everyone should be clued into what everyone else is doing – just as would be the case if they were all located at the same place.
  • Process:
    The engineering leadership needs transparent visibility into what’s happening at all times across teams and the teams themselves need help to be able to steer a common course, irrespective of location. Defining (and of course, following) a clear process for all the testing teams to follow and including regular milestones and touchpoints to objectively measure progress along the way is the most effective way to help address both those needs.
  • Give Ownership with Accountability:
    Talking about achieving milestones, something we have found essential always is to inculcate a sense of ownership in the remote, global team. That means they have to own the milestones, along with the accountability for achieving them. This would require an effort to make the remote testing teams relatively self-sufficient or autonomous in day-to-day decision-making and making them responsible for the results they are expected to deliver.
  • Leverage technology:
    Technology can be an extremely valuable tool in achieving each of the points mentioned above. Great tools exist for everything – version control, test-case management, bug tracking, collaboration, and even communication. Many of these tools can be integrated with each other for greater effectiveness. In the Atlassian study quoted earlier, 82% of those surveyed, had integrated their source code management with a build system, issue tracker or both. Whatever be the technology chosen, it is important to bring teams across locations onto the same platforms in the interest of consistency.
    Working with global teams are a foregone conclusion today – chances are if you aren’t already working with them, you soon will be. While the factors highlighted here could help those starting out on this road, let’s ask those who have been doing this a while what are their secrets are? How did you make it work?

A Great Time to be ThinkSys – A Personal Note

Followers of my occasional posts on the ThinkSys blog site may find this post a bit out of character. I have usually spoken of issues that have equal parts technical or business impact, with a slight tilt towards software testing. This one though is more or a personal note. The last few weeks have been great for the entire ThinkSys team and I wanted to take this opportunity to say just why.

I’m just back from very busy few days in the company of the world’s leading software testing minds at TechWell’s StarWest. Like last year, ThinkSys was a platinum sponsor and, like last year, it was well worth the effort. We met a whole bunch of old friends and made a load of new connects. Clearly, the ThinkSys story of a focus on excellence, cost-effectiveness and efficiency in the QA, Test Automation, and web development services we offer has resonance.

It is this focus that has really made the last few weeks extra-special though. Over this time, we were selected to receive 3 major awards that really validate everything we are doing, as far as I am concerned.

First, we were selected for inclusion in the Inc 5000 – an annual compilation by the prestigious business publication, of the fastest-growing private companies in the US. Eric Schurenberg, President and Editor-in-Chief of Inc. has been quoted as saying, “No one makes the Inc. 5000 without building something great — usually from scratch.”. When you consider that companies like Microsoft, Oracle and have been included in this list in the past, you can understand the reason for our pride.

Apart from our presence in the US, our primary development center is in India. The region is important to us – as a market as well as a talent pool to hire from. In the first context, our selection as one among the Red Herring Asia 100 award is very significant for us. This is a list of the fastest growing technology companies in Asia. It’s a great honor to be included in this list because of the onerous selection criteria. Red Herring is known to evaluate companies across over 20 separate factors and the companies go through a 3-step review process, designed to eliminate everyone that don’t fully fit the bill. Red Herring says those that do make it could be in for “explosive growth”. That’s great for ThinkSys, I guess!

Our development center is located in the National Capital Region, just outside of Delhi India. In an accolade that, perhaps, represents our contribution to wider technology services sector in the area, global analysis and analytical research company, Worldwide Achievers, awarded us as the “Best Emerging Software Development Company in Delhi/NCR”. The award is decided after comprehensive market surveys and a great deal of research. We got this award from a representative of the highest level of the Indian government at the Worldwide Achievers Business Leader’s Summit & Awards 2016. My view is that this award is a sign of our growing influence as an employer as well as a thought leader in the technology areas we operate in – at least within the region we operate in.

All in all, this has been a great couple of months for ThinkSys. That said, and as I look at the first of our trophies sitting in our offices with pride, I take inspiration from knowing that the best has still to come. So with a promise to look at the future, let me end by thanking every one of our employees, associates, customers and everyone else who thought well of us – you have an equal share in our success!

TDD – Myths and Misconceptions

Test Driven Development (TDD) which is also referred to as test-driven design is a widely-accepted methodology in the field of software development. It typically relies on repetitive unit tests which are executed on the source code being developed. In a way, this is to start with the end in mind – designing the test cases that have to be “passed” for the code under development to be found “acceptable.” The idea of TDD is to expedite the development and testing process even though the tests may not be perfect in the first iteration. With each cycle of new code development, refactoring is done for the tests and the similar tests are executed. Finally, the iterative process is run till the desired functionality starts to work as expected. Despite being an integral part of the approach adopted by many software development teams there are certain myths or misconceptions that are associated with implementing TDD. Let’s take this chance to look at some of them, and hopefully, put them to rest.

Employing TDD is a time-consuming process

TDD actually comes into its own when it comes to measuring long-term benefits. The focus of every organization’s management team is to be able to deliver the end product within the agreed timelines. Adding TDD to the picture could increase the overall time-estimates and can thus be viewed as a time-consuming process. However, implementing TDD has long term advantages, as it helps to increase the overall productivity of the developers. TDD reduces the number of defects that are detected only once the application is deployed in production. Post production, much more time is spent in investigating, isolating and fixing the issue, which could have been avoided by using TDD. Having production issues also tarnishes the image and reputation of the organization and eventually leads to an unsatisfied customer.

R Jeffries and G Melnik, writing for IEE have reported that TDD helps in decreasing production bugs by 40-80%. Of course, it can add 10-30% to the initial development time and cost but considering the factors like defect fixes, and maintenance it is justified to implement TDD for the first phase of project development. In fact, the benefits of TDD have been tested on real projects by several companies and they found that the process is enormously beneficial.

Writing test cases before the code, is not feasible

With the introduction of the Agile approach, the process of software design has moved from the waterfall model to more iterative model. It is a challenge sometimes, to convince the developers to write test cases as the design is being built, but this helps developers to consider multiple scenarios which may lead to failure situations in real time. The idea of TDD is that it paves a way for the developers to think in a way which eventually leads to better design. TDD adds efficiency in code creation as there is an immediate feedback from the unit test. Also, developing code with unit tests allows parallel development and reduced debugging and testing time.

TDD is a software design method for better design

Technically, TDD is not really a software design methodology but it does lead to better software design! By developing your code using the TDD way, it automatically leads to a better-designed code as it is not possible to create meaningful test cases for poor or low-quality code. But the application design still needs to be catered to by having a clear idea of things like data structures, design patterns, overall system architecture, feasibility, and scalability considerations.

TDD always ensures complete code coverage

The goal of every testing organization implementing TDD is to have 100% code coverage. Code coverage is useful in the context when there are well-written tests. Writing incomplete or bad tests will not help in the above situation. Ideally, code coverage should be measured on a line or snippet if the covering tests are passing. Code coverage cannot guarantee 100% sufficiency. Usually, TTD code is likely to have a near-perfect code coverage but it may possible that a perfectly covered code will not necessarily be sufficiently tested.

James Grenning, who has written a lot about TDD said, “The best TDD can do, is assure that code does what the programmer thinks it should do. That is pretty good BTW.” TDD is a proven concept and is embraced by many developers and organizations. If this is the approach that works for you then go ahead and join the legion of followers – if the objections you encounter are from among those listed above, then you know just how true they really are.

Is Apple All Set to Own Enterprise Mobility With iOS 10?

At the recently concluded Apple’s WWDC, the iPhone7 was the object of everyone’s attention. During the conference, Apple also announced its first iOS double-digit release, the iOS 10. Even though not much time was spent discussing its fantastic capabilities, it seems clear that this major iOS update indicates that Apple is warming up to the enterprise. The business focus that iOS 10 demonstrates is hard to ignore with expanded EMM Enterprise Mobility Management) functionalities and greater device interoperability. Apple had made its enterprise intentions apparent last year by entering into a partnership with Cisco. With this partnership, enterprises can take advantage of the joint solutions that deliver an “experience that wouldn’t have been possible for either company to deliver alone”, according to Rowan Trollope, senior vice president, and general manager, Cisco. This year, with the iOS10 release, we can see how iOS devices will get IT capabilities and transform businesses through mobility. So what makes iOS 10 enterprise ready?

A mature and complete Enterprise Platform to develop fully vetted and integrated enterprise apps

With iOS 10, Apple has introduced a complete enterprise platform. This platform leverages their partner network to provide their clients with an ecosystem to enable business processes with enterprise mobility. Customers can now focus on meeting business objectives and spend less time worrying about backend management. The partnership with Cisco aims to ensure that mobile management is smarter, faster and easier for IT administrators, developers, and end users. Apple is also offering their enterprise customers a variety of integrated apps that meet their business requirements. This includes apps from leading vendors such as MobileIron, Cisco, IBM etc. who are a part of their Mobility Partner Program (MPP). With the help of the AppConfig Community, which is a collection of EMM (Enterprise Mobility Management) vendors and app developers, Apple enables developers to develop, configure, and secure mobile apps for the enterprise by employing the extensive app security and configuration frameworks available in the OS.

New developer features
The iOS 10 adds new features to the developer toolkit making it more enterprise efficient. The CallKit API with Cisco Spark allows VoIP developers to build apps that allow customers to use native iPhone apps to initiate VoIP calls. With this update, Apple demands that all apps submitted to the App Store by 2017 include ATS (App Transport Security) to prevent vulnerabilities and ensure secure and encrypted web connections. iOS 10 also introduces the Messages app store that allows developers to create apps with broader capabilities like powerful animations that can be used in iMessages.

Apps Open to Third-Party Developers
By opening up Siri to developers in iOS 10, Apple is looking to give users the benefit of an even better experience. Sirikit gives developers access to a variety of features as well as the full intelligence already built into Siri. Apple is opening up Siri as well as Maps to third-party developers so that they can bring out new features in these apps. Apple is also giving the Messages app to developers, thus making them compatible with more enterprise apps. Developers can download Sirikit from Apple, which provides an extension that communicates with Siri even if the app isn’t running.

Enhanced interoperability
With the iOS 9.3 update, Apple offered new ways to manage multiple devices. With the iOS 10, Apple enables these devices to work together harmoniously within the enterprise. Downloading new apps and data sharing across all Apple devices becomes much easier and this allows better continuity for users. Features such as Universal Clipboard allow users to move back and forth between Mac and iOS devices seamlessly without using solutions such as AirDrop. To prevent unintended data loss, Apple partners such as MobileIron are employing stricter copy/paste controls. The Auto Unlock feature allows users to unlock a Mac without typing a password, by using Apple Watch. Once the device is unlocked the Watch needs to stay in contact with the user’s skin to stay unlocked. If it loses skin contact then the device locks automatically and will then require the owners’ PIN. The user also has to be within three meters of the Mac to unlock it.

With iOS 10 Apple also takes care of the security of data in motion by supporting ‘VPN IKEv2 EAP-only’ mode. This makes VPN access to access corporate data, a critical component of enterprise mobility, secure.

Unified platform
With the iOS 10, Apple seems to be on the road to, what Gartner calls, “Unified Endpoint Management”. Now enterprise customers can make updates to any device running macOS Sierra using MDM. IT admins will also be allowed to implement policy restrictions to iCloud Keychain sync, iCloud photo library, Apple Music, Notes sharing, Find My Mac etc. by supporting new payloads to configure the IP firewall on Sierra. So we can expect EMM platforms to secure and manage most of the Apple devices, both desktop, and mobile leading the shift to desktop and mobile convergence.

Reduced workloads
With the iOS10, enterprises can expect to see workloads reduce to almost half since managing iPhones and other Apple devices can be done on the corporate network itself. This also helps in reducing network latency, employee downtime and increased helpdesk calls that stem from sluggish app performance due to network incompetencies.

Enchanced Security
Enterprises call for greater security and this is also an area of focus. Now wifi can be controlled (Enabled/disabled) through geo-fencing within MobiControl. Apple is also allowing supervised control over the apps installation and removal and control over system apps like – FaceTime, Siri, iTunes, iCloud, GameCenter, which will further enhance the enterprise user experience.

That apart, there have also been significant enhancements to security and performance improvements in areas like faster roaming, reduced web browsing failures and more reliable calls. It does appear that with the iOS 10, we are witnessing the evolution of the iOS into a mature enterprise-grade platform that offers more variety, ease of use and secure work-ready apps. With its new features and focus on integrating the new iOS into the partner ecosystem, it seems that Apple is looking to establish a beachhead within the enterprise. The world is watching with interest.

Some Numbers That Tell the Evolving Software Testing and Automation Story

In today’s rapidly changing world of testing practices, the focus of the software industry is now moving away from the Center of Excellence approach to a more wide-ranging strategy using Agile or DevOps practices. So much so, that based on the World Quality Report for 2016 the budget allocation for testing has increased 9% year-on-year. Considering this shift it would be interesting to see some of the top trends and likely evolutions for testing and test automation and some key numbers that tell the tale:

  • Development and Operations; DevOps
    DevOps is a software development technique which relies on tight coordination between Development, Testing, and Operations. The goal of DevOps is to improve the communication and collaboration between the departments so as to achieve, almost absurdly, faster software delivery. Out of all the participants of the World Quality Report survey, it was identified that 67% are using DevOps practices. This has a fundamental impact on testing as the basic idea of DevOps practice is to start testing as early as possible in the development cycle. This ensures that issues which are encountered only when the entire development is completed are identified much in advance. DevOps also helps teams focus on quality from day one of the projects, instead of finding out about the defects much later in the software development lifecycle.
  • Test Driven Development (TDD)
    TDD is a methodology that, in many ways, relies on the repetition of a short development cycle. The customer requirements are converted into very specific test cases and it involves execution of the new test cases. 39% of the participants in the World Quality Report are using TDD and with good reason too. A paper published in the Empirical Software Engineering journal mentions that ‘TDD seems to be applicable in various domains and can significantly reduce the defect density of developed software without significant productivity reduction of the development team.’ The study also compared four projects at Microsoft and IBM that used TDD with similar projects that did not employ this testing practice and found that defects per thousand lines of code reduced anywhere from 40% – 90% as compared to non-TDD projects.
  • Selenium and related tools
    Selenium is a software testing framework which is designed primarily for web applications. The advantages of using Selenium is that it is an open source tool which means there is no license cost involved. More and more companies are now embracing this open source technology for their automation testing needs. Gartner’s Magic Quadrant for Software Test Automation makes, the rather bold, claim that by the year 2020, Selenium WebDriver will become THE (emphasis ours) standard for functional test execution. and that this will be the key differentiator between vendors that cannot provide this test functionality.
  • Mobile testing in the cloud
    Mobile usage is rising, as everyone knows, but it is also true that the demands are becoming more complex. HTTP Archive reported that in the 4 years after 2011, the average size of a page served to the mobile rose from 340 KB to 1080 KB. 20% of these pages also had more than 100 resource requests and nearly 2 in 3 had 10 or more JavaScript requests. This suggests a growing emphasis on mobile testing. Mobile testing in the cloud can help the testing teams to be more productive and efficient. Usually, mobile testing lab devices can be established at a centralized location within the organization. With a variety of mobile cloud testing tools, the testing teams can now be spread across different locations where they can all access any of the devices from the mobile testing lab via the cloud. Cloud testing also gives the flexibility of not having to buy the same device more than once; instead, you can have one device in the cloud and the testers can reserve times for when they wish to test on them.
  • Digital transformation
    The CIO Report of 2016 reported that 2 out of 3 CIOs were already measuring their efforts against different KPIs from 12 months ago, directly because of concerns related to Digital Transformation. Digital transformation, today is becoming a key aspect for enterprises to achieve their business goals and to avoid getting disrupted by newer, more digitally adept business models. Many companies are now relying on this transformation approach for their success. With digital transformation, the challenge of software quality is a critical factor that organizations need to consider. The digital agenda is focused on user experience testing, as organizations feel the need to provide the best and most innovative digital experience to its end users. Security testing is also a vital consideration when it comes to Digital Transformation. The centrality of testing in the new, digitally transformed enterprise is visible in World Quality Report’s projection of a 40% rise in the budgets for QA & Testing by 2018.

Overall, the top priorities for QA and Automation testing executives continue to include Security, Customer experience, and efficient delivery. The main intention of QA and Automation testing is evolving to provide a seamless experience to the end users which in turn helps to improve the corporate image, end-user satisfaction, and ultimately business results.

Here’s What We Look for While Hiring Great Software Testing Pros

By: Rajiv Jain (CEO, ThinkSys)

“Great Vision without great people is irrelevant” – Jim Collins

Today the consumers of technology are everywhere…from the biggest enterprises to the youngster with a mobile phone. As we get increasingly conversant with technology, it becomes essential to develop good and robust software products, that are bug-free, error-free and fast. Today, no organization or individual has the time, patience or bandwidth to deal with slow performing, buggy apps that can pose a productivity or security threat. To enable organizations to deliver to the demands of speed and performance one thing climbing up the priority chart is testing. With the proliferation of test automation, many feel that the role of a tester is just that of a facilitator. This could not be further from the truth. Testers are the secret weapons that guarantee that the products that we develop perform to their optimal capacity.

Everyone looks for testing skills, experience, and certifications but there is something more that sets the great software testing pro apart. Here, in no particular order, are some of the things we look out for when hiring these super-testers:

  1. Prioritization Skills:
    A software tester has to have the ability to bite off more than he can chew and yet be able to chew and swallow properly. Software testers have to deal with a lot of workloads such as designing strategy, writing test cases, creating reports etc. In most cases, they have to work against tight timelines. Hence, having great prioritization skills and good time management are the hallmark of a great tester – somehow their day seems to have just that many more hours. He/she needs to understand what needs to be tested and when, which task should rank lower on the priority list, which tasks should be automated and which should be manual and which tasks need to be addressed immediately.
  2. Attention to Detail:
    Testing demands an eye for detail. It can be easy to miss a small bug but that small miss can compound into a bigger problem in a very short span of time. So while identifying glaring issues seems easy enough, a testing pro will be able to identify the not-so-obvious issues, the small stuff that can snowball into a big impact on the application at hand. Sherlock with an instinct for code is what we need.
  3. A Creative Mind:
    Test professionals who can think beyond what the software is expected to do or what the users expect from the software are the ones who truly shine in this area. They should have a creative mind that allows them to think of new ideas to test a product and come up with ideas to use test cases in different scenarios. Coming up with new ideas to test a product ensures that the product performs optimally when it does get stressed.
  4. Curiosity:
    Curiosity is a great trait in a tester. Only when a tester has a keen and curious mind will he/she try to think out of the box, look for problems in the unlikeliest of places and come up with intelligent solutions. A curious mind also gives the tester the ability to see the big picture and connect the dots to see how each action is impacting the project
  5. Ability to think from the user’s perspective:
    A tester should be able to think like a user. In order to achieve end user satisfaction, testers have to think from the perspective of the user. They should be able to get into the user’s shoes and walks all around in them to identify how the users want to communicate and interact with the product. So great testers have the ability to understand their target audience and assess how their user base will be interacting with the application and then develop test cases and test plan to get complete coverage and get an application that performs optimally.
  6. Ability to ask questions:
    A tester-extraordinaire has to learn to ask questions…a lot of questions…even questions that might seem irrelevant to another without feeling awkward or uncomfortable. By learning to ask the right set of questions, a tester can understand the requirement, understand the changes that need to be incorporated and implement them, understand the bigger picture and define the scope of testing.
  7. Data analysis skills:
    Great testers don’t only write test cases but also have the ability read and analyze test data generated from a particular application. If they have identified a ‘non-reproducible bug’ then they should have the capability to analyze the test environment, the test data, the interruptions in code etc. to assess where the bug generated and fix it accordingly. They also need to analyze data generated from testing script execution during test automation to find loopholes and performance gaps and identify ways to increase testing productivity.
  8. Reporting skills:
    Testing demands a lot of reporting. Hence having good reporting skills, possessing the ability to report negative things in a positive way, write status reports for clients and especially say a lot, but in a succinct, crisp manner etc. should come naturally to a tester.
  9. Thirst for knowledge:
    To be a good, well anything, and especially a good software tester, one has to possess a thirst for knowledge. Knowledge, for a tester, does not end with mastering one scripting language but continues as they have to stay in step with the latest technological developments and automation tools to keep coming up with new ideas to test better.
  10. Be a great negotiator:
    Negotiating well should come naturally to a tester as they have to negotiate with different people at different stages of a project. They have to have the skills to convince developers (who usually are quite possessive about the code they develop) that there is a defect in the code, explain its impact and get the defect resolved.

Another thing that a tester has to have in abundance is ‘perseverance’. Only when a tester is patient enough to explore the software constantly to find bugs and make new improvements and take all the testing challenges and complexities in the positive spirit can he/she become a great tester. At the end of the day, we go by the motto, “When we move our focus from completion to contribution, life becomes a celebration”. Our best testers feel the same way!